Trade Winds Consulting's Privacy Policy for International Trade Consulting.

At Trade Winds Consulting, we take your privacy seriously and are committed to protecting the personal information that you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you:

• Visit our website at www.twconsulting.in

• Use our applications or software

• Engage with our international trade consulting services

• Interact with us in any related sales, marketing, or events

If you have any questions or concerns, please contact us at aditya.kashikar@twconsulting.in. By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Information We Collect:

We collect both personal and non-personal information as follows:

• Personal Information You Provide to Us:

Depending on how you interact with us, we may collect:

• • Contact Information: Name, email address, phone number, and mailing address

  • Business Information: Company name, job title, industry, country of operation, and business address

  • Service-Related Information: HS codes, product descriptions

  • Account Credentials: Passwords and password hints

  • Notification Preferences

  • Payment Information: Credit card or billing details (for invoicing purposes)

  • Communication Details: Emails, messages, and meeting notes

• Information Automatically Collected:

When you use our Services, we automatically collect:

• IP address, device and browser type, operating system, language preferences

• Usage data (e.g., pages viewed, time spent, actions taken)

• Referring URLs and general location data

This information is used for internal analytics, improving security, and enhancing user experience.

2. How We Use Your Information:

We process your personal information for the following purposes:

• To provide and maintain our Services

• To facilitate account creation and authentication

• To respond to inquiries, requests, and provide support

• To process payments and send invoices

• To communicate administrative and promotional content (per your preferences)

• To manage user accounts and enable user-to-user communication (with consent)

• To enforce terms, comply with legal obligations, and protect rights

• To analyze trends, improve services, and enhance user experience

• To post testimonials (with your consent).

3. Sharing Your Information:

We only share your personal information in the following circumstances:

• With Service Providers: Who perform tasks on our behalf (e.g., hosting, analytics, payment processing)

• With Your Consent: Where applicable

• Legal Obligations: To comply with applicable laws, regulations, or legal requests.

4. Data Retention:

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. When you request account deletion, your data (e.g., profile, leads, and notifications) will be removed from active databases. However, your email may be retained temporarily in a secured 'deleted_users' collection (e.g., for 90 days) to prevent re-registration and ensure platform integrity. This data will then be permanently deleted.

5. Data Security:

We implement appropriate security measures to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure.

6. Your Privacy Rights:

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information

• Object to or restrict processing

• Opt-out of marketing communications.

To exercise these rights, contact us at aditya.kashikar@twconsulting.in. We will respond within 30 days.

7. International Data Transfers:

If you are located outside the country where our servers are hosted, your personal information may be transferred internationally. By using our Services, you consent to such transfers.

8. Do-Not-Track Features:

At this time, we do not respond to Do-Not-Track (DNT) browser signals due to the lack of a uniform technical standard.

9. Contact Us:

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at aditya.kashikar@twconsulting.in

By using our international trade consulting services, you agree to the terms of this Privacy Policy. If you do not agree with any terms herein, please refrain from using our services.